Aubrey, staff in the Ottawa County Register of Deeds Office, utilizing AVID.
LifeCycle Partners gain access to the newest software automatically
Michigan Counties have saved over $1 million since 2010 as Lifecycle Partners. These partner counties gain access to a suite of valuable Fidlar Technologies software, whose core is AVID, the premiere land recording software. Whenever a new Lifecycle product is added, Lifecycle Partners gain access to these software products automatically without having to get approval from their board for the extra expenditures. As Lifecycle Partners, Michigan counties have saved money with these products:
Waushara County Register of Deeds, Heather Schwersenska, outlines the convenience Official Records Online will bring to her county customers.
Official Records Online allows customers to obtain certified vital and land records online, at their convenience – at no charge to county offices.
“Official Records Online provides an opportunity for our customers”
Fidlar Technologies is proud to highlight the efforts of Waushara County and Register of Deeds Heather Schwersenska, as they begin the initial phases of implementing Official Records Online. Official Records Online provides convenience to counties and constituents alike and is completely free for any county to set up and implement, regardless of who a county’s vendor may be. With such a flexible system in place, counties like Waushara County can begin providing ease-of-access and a more modern experience to their customers.
Graphic: A list of all counties in Wisconsin currently live with Official Records Online. Waushara County will be joining soon.
Click HERE for a printable handout outlining the great benefits and opportunities Official Records Online provides county offices at no charge.
Official Records Online is a web-based resource accessible via computer, phone, or tablet, designed for ease-of-use by users of any demographic. Customers who access the Official Records Online database can easily make purchases via credit card for certified copies of their vital and land records, creating unparalleled convenience for the public. When a customer attempts to access documents through the Official Records Online website, the customer must first answer several background questions correctly to confirm their identity. Enhanced authorization options built into the system allow for the scanning and uploading of required identification to further improve security of documents. Waushara County joins a long list of Wisconsin Counties utilizing Official Records Online – completely free to Heather’s office.
“Every once in a while we get customers whose needs are so urgent that they needed their documents yesterday. Official Records Online provides an opportunity for our customers to get their documents last minute by allowing us to easily direct them to our website. The addition of Official Records Online won’t change our daily procedures at all, but offers additional access for our citizens.” -Heather Schwersenska, Waushara County Register of Deeds
Want to learn more about what Official Records Online can do to improve your county? Contact Scott Moore at ScottM@Fidlar.com for additional information.
User Group Meetings bring counties from across the state together to learn and share ideas.
Round table discussions joined conversations about PINtegrity, crowdForce, AVID, and more.
“It’s good to know we can rely on Fidlar Technologies”
Fidlar Technologies is eager to share the success of the October 2019 Minnesota User Group Meeting, featuring 18 counties from across the state who came together to share knowledge and learn from each other and from Fidlar Technologies. Many important topics were covered by Fidlar Technologies Vice-President of Sales, Scott Moore, Minnesota Partner Relationship Manager Raquel Posateri, and Project Manager Erin Williams. These topics covered areas including AVID, PINtegrity processes, cyber security, crowdForce, and more. In an open, round table discussion session, attendees were able to share their own experiences and knowledge with each other – one of the highlights of the meeting.
Graphic: A long list of Minnesota counties attended the Minnesota User Group Meeting in October 2019.
Interested in learning more about User Group Meetings, or when the next one may be taking place? Contact Raquel Posateri.
The meeting’s primary focus was on Balancing & Reports, an educational session provided by Fidlar Technologies’ Project Manager Erin Williams. This session covered many valuable points of discussion and asked the counties in attendance important questions like, “Do you accept documents that have been ‘Whited-Out’?” and “What reports do you use to balance, and how often do you balance?”, expanding on those areas and many others. As the meeting progressed, Minnesota officials were able to ask questions, share their own knowledge, and speak, in person, with Fidlar Technologies staff. The meeting closed out with AVID processes, updates on product upgrades, and APEX, Fidlar Technologies’ newest vitals recording software. User Group Meetings are hosted annually by Fidlar Technologies and present an excellent opportunity to connect with neighboring counties and the Fidlar Technologies staff.
“The Minnesota User Group Meeting was very informational and helpful. It’s always good to learn more about what’s happening in the recording world and in Minnesota! It’s good to know we can rely on Fidlar Technologies and the software we use every day.” -Sarah Green, Pope County Recorder
Ottawa County becomes the first county in Michigan to go LIVE with APEX, the pinnacle of vitals recording software.
Ottawa County Clerk and Register of Deeds, Justin F. Roebuck, brings unprecedented convenience to the vitals recording world.
“We just went live with APEX and here’s the cool thing…”
Fidlar Technologies is excited to share the news that Ottawa County is now LIVE with APEX. As the first county in Michigan to launch APEX, Ottawa County Clerk and Register of Deeds, Justin F. Roebuck, is blazing a trail in the vitals recording world, bringing unmatched, digital convenience and usability to their citizens. Ottawa County Clerk/Register of Deeds Supervisor, Jody Hansen, has worked closely with Fidlar Technologies throughout the installation process and has experienced the change APEX brings with it. Ottawa County now has a modern solution to an ageless vitals recording ecosystem, modernizing their office and reducing paper in an ever-growing attempt to streamline their daily workflow.
Graphic: Michigan counties are signing on for APEX. Ottawa is live, with Clare next in line.
APEX is adaptable, changing to meet a county’s needs, whether big or small. No matter the change or challenge – whether it be statute changes, marriage shifts, or policy transitions – APEX can adjust to meet your county’s needs and desires. APEX is brandable, featuring never-before-seen branding opportunities that connect you with your constituents, aligning your name and brand with that of quality and consistency. Statistics show that branding is critical to future growth and loyalty, and APEX‘s multiple branding opportunities ensure continued growth and exposure.
Photo: Molly Johnson, Ottawa County Clerk/Register Technician, at work with APEX
APEX is personal, designed with your citizens’ needs in mind. With new, accessible-anywhere applications, citizens can begin their vitals application from the comfort of their home or on the go with any internet-connected device. Customers utilize a guided, step-by-step application process unlike any other, reducing the chance for human error on a large scale. APEX is digital, modernizing vitals recording efforts with online accessibility, customer-facing kiosks that reduce counter time required, and allowing for more data validation and less data entry. Ottawa County has stepped into the future of vitals recording with APEX, and Fidlar Technologies congratulates them on their hard work.
“We just went live with APEX and here’s the cool thing – there’s an amazing comfort in knowing we have the dedicated, confident, and extremely talented team at Fidlar behind us every step of the way. APEX’s tablets will help us cut out the printing of an entire document altogether, helping our office minimize paper documents. Our APEX experience is going really well, and Fidlar helping when necessary is amazing.” -Jody Hansen, Ottawa County Clerk/Register of Deeds Supervisor
Want to learn more about how APEX can modernize vitals recording for your county? Contact Scott Moore at ScottM@Fidlar.com for additional information.
Clinton County launched AVID in early October. Clinton County staff now experiencing streamlined workflows.
AVID brings unparalleled ease of use to Clinton County recording efforts due to an array of useful features.
Fidlar Technologies is eager to highlight Clinton County and their recent launch of AVID. Now live with AVID and everything it has to offer, Clinton County Recorder Brenda Huff and her staff have gotten a look into the revolutionary world of AVID document recording. While any new technology certainly brings with it a learning curve, the Clinton County office has already hit their stride and begun experiencing the positive change that AVID‘s many useful aspects provide. Brenda Huff and her staff are one month in, but already enjoying AVID.
Graphic: Ohio Counties with LIVE with AVID
AVID boasts many useful features that can change the way your county approaches recording. Click HERE for a printable outline of some of AVID’s many useful traits.
Fidlar Technologies provides not only state-of-the-art software designed to improve and progress the recording world, but also unparalleled support and training. Chase Gridley, Fidlar Technologies Project Manager, was on-site with Brenda and her staff throughout the installation and training phase, offering a hands-on approach to training. Additionally, the Clinton County office can reach out to Fidlar Technologies’ unmatched support staff who are ready and able to help resolve any challenges Brenda and her staff may face.
AVID provides many useful tools to counties, such as scheduled reports, a long list of time-saving hotkeys, an improved, on-demand search tool, imaging, back indexing, and much more. Clinton County has just begun realizing the full potential of AVID and, as time goes on, they will continue to grow and learn alongside Fidlar Technologies and AVID.
“We went live with AVID on October 7th and, while it has presented a learning curve, we’re really starting to get the rhythm down. I appreciate that AVID allows everyone in our office to work on the same projects, streamlining our workflow quite a bit. Chase was a great help getting us set up- he’s been very responsive and helpful!” -Brenda Huff, Clinton County Recorder
Want to learn more about how AVID eRecording can help your county? Contact Greg Bachman at GregB@Fidlar.com for additional information.
Wyandotte County Register of Deeds, Nancy Burns, recently won her re-election campaign.
Wyandotte County utilizes the Fidlar Technologies LifeCycle partnership to full extent, benefiting county office and citizens.
Fidlar Technologies is proud to feature Wyandotte County and Nancy Burns, newly re-elected as Wyandotte County Register of Deeds. Fidlar Technologies congratulates Nancy and looks forward to a continued partnership throughout the coming years, filled with productivity and progress. Nancy and her staff in Wyandotte County have been a LifeCycle partner, using the provided software to a very successful extent, saving money and gaining access to new updates to many of her county’s favorite software options. Fidlar Technologies is excited for a bright future alongside Nancy and Wyandotte County.
Graphic: Wyandotte County is one of a long list of Kansas Counties utilizing AVID to its fullest potential.
Click HERE to learn more about Fidlar Technologies’ long list of useful software, security offerings, and community-focused programs.
Wyandotte County, as a Fidlar Technologies LifeCycle partner, gains access to many of Fidlar Technologies’ most useful AVID add-on modules and unparalleled software support alongside them. Anchor, a program able to verify the validity of a document’s legal parameters while instantaneously creating subdivisions with legal parameters, is offered alongside other products such as Iris, iNSPECT, and more. Iris helps to normalize a county’s document index data, making it easier for searchers to find the documents they are looking for.
iNSPECT is an assisted-indexing technology that promotes precision and accuracy in data, turning data entry into data validaton. With iNSPECT, data entry takes on a new, simplified form with Fidlar Technologies’ Intelligent Data Recognition that suggests and highlights data relevant to what your staff is indexing. In addition to these products, and more, Wyandotte County’s software is updated to the latest versions automatically and is continually supported by an elite team of support specialists. Fidlar Technologies stands by Nancy Burns and Wyandotte County, looking forward to a bright future together. Congratulations, Nancy!
“AVID is great, and we’re doing great with it. It’s very detailed and it really makes us feel like we’re getting the right bang for our buck. AVID provides us a very user-friendly search engine that helps us to keep track of a lot of details, and the add-on modules that we use – Anchor, IRIS, and more – help us in our everyday work. We’re very happy with what AVID does and how AVID continues to develop every day.” -Nancy Burns, Wyandotte County Register of Deeds
Want to learn more about how AVID can revolutionize recording for your county? Contact Al Vital at AlV@Fidlar.com for additional information.
Starke County staff are already benefiting from AVID’s recording utility, only one month in.
AVID changes the world of recording, streamlining processes and improving integrity of indexes.
“Our indexing is so much easier with AVID and iNSPECT”
Fidlar Technologies is proud to highlight Starke County, one of the latest counties to take bold steps forward into the world of recording with AVID. Starke County normally handles 50-70 documents a week, but on their AVID live day, the county was presented with the task of recording 40 documents – which they did so with ease and spare time remaining thanks to the help of AVID‘s recording utilities. One main draw for Starke County staff was iNSPECT and its ability to improve indexing efforts across the board. Fidlar Technologies Project Manager Alex Cole worked directly with the Starke County office, who had nothing but positive things to say about their new software and the delights of iNSPECT, claiming that they now take turns indexing so that both employees can utilize the “video game-like” software.
Graphic: Starke County joins a long list of Indiana counties now live with AVID.
Fidlar Technologies offers a truly unique Fidlar Experience, encompassing education, training, support, and more. Click HERE to learn more.
Built internally by Fidlar developers, iNSPECT was designed from the ground up to handle document types and index fields handled by the Recorder’s Office. iNSPECT‘s ability to help transform data entry into data validation streamlines the document recording procedures immeasurably, creating an easier-to-use, easier-to-approach workflow. With iNSPECT‘s Intelligent Data Recognition technology, relevant data is suggested for indexing, greatly reducing both the time required and the chance for human error while indexing manually. AVID, powered by iNSPECT, helps Starke County to achieve the great success they’re used to while improving the accuracy, precision, and integrity of their index.
“We went live with AVID near the end of October and we love it so far. Our indexing is so much easier with AVID and iNSPECT, and we’re glad we made the switch.” -Mandy Thomason, Starke County Recorder
Want to learn more about how AVID can revolutionize recording efforts for your county? Contact Greg Bachman at GregB@Fidlar.com for additional information.
Lincoln County staff, both new and veteran users, find recording easy with AVID.
AVID simplifies and streamlines many aspects of recording with improved search, back indexing, imaging, and more.
“We love how easy AVID is to use!“
Fidlar Technologies is happy to bring much-deserved attention to Lincoln County, where staff is proving that users of all experience levels – whether veteran or new – can benefit from the tools and utility of AVID and iNSPECT. Cindy Glover, Lincoln County Clerk, has been taking full advantage of the AVID LifeCycles package, putting AVID and it’s modules, such as Anchor, to good use to benefit her county citizens. While Cindy has had plenty of experience putting AVID to work, a new employee has had to learn the ropes from the Lincoln County AVID veterans.
Graphic: Arkansas Counties with AVID (a list of 28 counties!)
AVID boasts many useful features, including a vast array of efficient hotkeys. Click HERE to view a list of the various ways AVID’s many hotkeys can simplify your workload.
Cindy has guided Paige, their newest employee who just began working for the Lincoln County Clerk’s office in October, through the various aspects of AVID, teaching her along the way. Paige has proven to be a quick learner, gaining an impressive level of mastery with the system in just one short month. Mark Lystiuk, Fidlar Technologies’ Arkansas Partner Relationship Manager, extolled the work Paige has put in, commenting that Paige represents a perfect example of how AVID is easily approached even by newer generations of users. AVID‘s many useful functions, including improved searches, imaging, indexing, and more, create a vastly improved and streamlined workflow for county offices like Lincoln County. Cindy, Paige, and the rest of the Lincoln County Clerk’s office continue to shine as a terrific example of what can be accomplished with AVID and Fidlar Technologies by their side.
“We love how easy AVID is to use! The biggest plus is how many fewer phone calls we have to field each day. Training Paige has been very easy and she has caught on extremely quickly! If she needs any help with something, it’s very easy to walk her through it and she’ll be on her way.” -Cindy Glover, Lincoln County Circuit Clerk
Want to learn more about how AVID can revolutionize recording for your county? Contact Al Vital at AlV@Fidlar.com for additional information.
Audrain County rewarded with high sign-ups for Property Fraud Alert after sending flyers with tax bills.
Property Fraud Alert provides valuable peace of mind to home and property owners, alerting them when a claim is made against their property.
“Real life examples have helped drive home the importance of protecting your home”
Fidlar Technologies is proud to bring attention to the efforts Janis Deimeke, Audrain County Recorder of Deeds, has been making to advertise Property Fraud Alert and help her citizens protect themselves. Property fraud is a crime growing in popularity and frequency throughout recent years and Audrain County residents have access to the best warning system available – Property Fraud Alert. This service is completely freeto county citizens and provides notifications to anyone signed up whenever a claim is made against their property or when a document is recorded matching their property’s information.
Graphic: Property Fraud Alert members in Audrain County from 2012-2019
With this sense of security available to all citizens of Audrain County, Janis wanted to spread the word even more. For years, Janis has been including Property Fraud Alert in tax bill mailings in an attempt to raise awareness of the crime and the safeties available to constituents provided by the county office. With growing success throughout the years, this practice is one Janis has been committed to, and has now paid off – 15 new sign-ups in one week alone, putting her county at over 800 citizens signed up. Every citizen signed up for Property Fraud Alert is guaranteed a sense of security and peace of mind unavailable without the service and the hard work Janis has committed to her citizens.
To sign up for Property Fraud Alert in your county, click HERE.
Click HERE to see the flyer Janis sent out to Audrain County residents. Contact Maureen Melson, Missouri Territory Manager, to find out how to order your own customized Property Fraud Alert flyers.
“I’ve been including Property Fraud Alert flyers with our county’s tax bills for several years now, but this year’s turnout has been unreal, with at least 15 this new sign ups this week alone! Real life examples have helped drive home the importance of protecting your home and property.“ -Janis Deimeke, Audrain County Recorder of Deeds
Want to learn more about how Property Fraud Alert protects your county residents? Contact Al Vital at AlV@Fidlar.com for additional information.
