The Maine Fidlar eByte: April 2016
Provide your constituents with the tools to best serve their searching needs. Enhanced access tools like the subscription-based Laredo and the online-based Tapestry allow for documents to be retrieved securely by searchers, conveniently in their own work environment. By providing search tools such as these, county offices can establish an external source to generate additional office revenue and mitigate day-to-day workflow within the office for staff.
“I’ve found it very beneficial to offer Tapestry to my searchers, I knew it was time to offer the service through the office. Our searchers love having it readily available to them when they need it. We like having the ability to monitor its usage internally: we can see who has searched, when they searched and how many documents they have printed.” – Lisa Fancher, Iroquois County Recorder, Illinois