The Missouri Fidlar eByte: May 2017
Fidlar Technologies remains an exclusive software partner and provider to land recording offices, allowing for technical support that simultaneously enables progression and success for each partnered county. On-going support is established at the beginning, following into the conversion process and remains constant throughout our partnership with our experienced support staff. We share your beliefs in the importance of protecting and managing the Official Public Record and hope that these values show through in all that we do for your office.
“One of my main concerns when I was shopping for new software was to have support when we need it, this resulted in choosing Fidlar. From our conversion up until the present, we have had the most knowledgeable, courteous, and personable customer service possible. In the past, we were used to waiting sometimes 2 to 3 days or more to get problems resolved. With Fidlar, there has hardly been any wait. Whether it be with software or hardware, the issues are always resolved quickly! For our office, customer service is one of the most appreciated attributes we are provided through Fidlar. Because of this, we feel that our future transition to AVID will be worry free!” – Jamie Nichols, Saline County Recorder of Deeds
