The Maine Fidlar eByte – November 2018
Hancock County Offers Strong Searching Ability via Laredo
- Laredo – reputable and reliable search tool used by thousands
- Offering remote access tools increases potential for revenue
- Training opportunities provided via webinar and on-site sessions
- Fidlar delivers technical support to external users
Fidlar is pleased to offer remote access tools that greatly increase searchers’ ability to access public records managed by the Registry of Deeds Office. The subscription-based Laredo is one of the tools that provides industry professionals with a quick, easy to use, and efficient means of accessing County Land Records. An esteemed tool, Laredo offer unique searching function and power to the user in a secure manner outside of the courthouse.
Laredo is maintained to serve as the best search option in the marketplace and when offered they can increase the potential for outside revenue to the Registry of Deeds Office. The search tool account to the user the associated fees for accessing and printing records. Reporting features of the tools provide the Register with the ability to monitor items such as account usage and charges made per user. Functions such as these increase an office’s ability to validate the revenue generated by the service.
We perform comprehensive training to ensure that industry professionals are able to maximize the potential of our remote access product suite. Fidlar Representatives regularly travel on-site to perform training which allows local users the opportunity to get a clear account of new features and to field any product-related questions firsthand.
Once an external user is searching county records via Laredo Desktop and Laredo Anywhere (the mobile companion service), they can optionally contact Fidlar Support for assistance. Our dedicated support team is on-site and conveniently accessible via email, phone call or online chat to assist with any questions or requests from external users.
“We want to provide tools that our searching public can benefit from – ones they can rely on and that can perform to their expectations. Laredo gives the user a number of functions for unique searching specific criteria which really benefits the user. I think the Laredo search option provides a great link to the Hancock County repository for searchers.” – Julie Curtis, Hancock County Register of Deeds