The Wisconsin Fidlar eByte – February 2019
- Transition to AVID updates office technology [ROD Office advances public service with increased efficiencies of software workflow]
- iNSPECT Advances Recording Accuracy [Indexing feature greatly reduces human error while increasing processing efficiencies]
- Technical support via phone, email and chat [Our in-house Support team is available to support our County Partners through multiple convenient channels]
- LifeCycle Partnership maximizes software value [LifeCycle provides access to current technology and software through affordable means]
We are pleased to announce that the Pierce County Register of Deeds Office has fully transitioned and is now operational with the AVID land records management system. They will now be better prepared to integrate software upgrades and modular releases from Fidlar. Project Manager Joe Stoughton was onsite to fully acclimate staff with important aspects and the best practices of the AVID system.
Additionally, office staff implemented iNSPECT, Fidlar’s assisted indexing feature. When used in processing, iNSPECT greatly increases recording accuracy while decreasing the chances of typographical error. Features such as iNSPECT, along with other major components of AVID are integrated within a singular system to maximize the processing abilities of the ROD Office.
Fidlar strives to provide superior technical support to County Partners that utilize AVID. The Support team is made available through a variety of convenient communication channels: phone call, email or online chat. Our experienced support specialists are dedicated to assisting with any requests the ROD Office may have. The specialist team is on-site, providing the ability to assist in real-time during operating hours.
Pierce County was able to take advantage of their LifeCycle Partnership to make their transition to AVID. With LifeCycle, these offices were able to make the switch to a completely new, upgraded recording system without additional cost. Valuable upgrades and new modular software such as Anchor, Iris, SWIFT, and iNSPECT are also free for implementation as soon as they are released. Non-LifeCycle customers pay to implement each of these items.
“Pierce County went live with AVID on December 11th, 2018. Since then, we have been delighted by the new workflow. Our Project Manager Joe Stoughton provided assistance and training to the office which we appreciated greatly. He was a huge help to getting us acclimated with AVID, which we are now completely familiarized with. My staff loves how it processes documents in the office.” – Julie Hines, Pierce County Register
