Tapestry

“Laredo gives searchers an in-depth ability”

The Ohio Fidlar eByte – September 2018

County Partners offer Remote Access with Laredo

Remote access tools provide options to searcher
Robust tools = stronger searching capabilities
Laredo Anywhere – mobile capability for searchers
Fidlar provides technical support to external users

Fidlar’s longtime dedication to providing innovative products for the Recorder’s Office has led to the development of a powerful and unique remote access product suite. The search tools we create for the Recorder’s Office allows the searching professional to utilize current technology while providing options to best suit their needs. The subscription-based Laredo and online-based Tapestry provide the searcher with numerous features that allow for a powerful searching experience.

The recent upgrade to Laredo includes multiple new features that enhance the user’s ability to perform advanced searches for documents. Customizable features such as Saved Search will give direct notification to the searcher via email or text of newly recorded documents. IRIS, now available directly to the external user, gives the ability to create custom search lists for Party Names & Subdivisions. Since the start of 2018, the following Ohio County Partners have received the upgraded Laredo: Holmes County, Lake County, Marion County, Miami County, and Scioto County.

The new features of Laredo provide that searchers are better prepared to find the data they seek. By offering a stronger and faster service, users can elevate their ability to perform necessary tasks. This is why we are proud to offer Laredo Anywhere. This tool serves as a companion service that provides mobile search capability on popular mobile devices – searching outside of the courthouse and the office is now an option to industry professionals. Fidlar’s remote access product suite is maintained to serve as the best search option in the marketplace.

Once an external user is searching county records via Laredo Desktop and Laredo Anywhere, they can optionally contact Fidlar Support for assistance. Our dedicated support team is on-site and conveniently accessible via email, phone call or online chat to assist with any questions or requests from external users.

“We’re pleased to offer Laredo to the constituents of Marion County. Applying new technology and searching methods to the Recorder’s Office and the records therein allows us to greatly advance the services we provide. Laredo gives searchers an in-depth ability to find records from our repository. Our searchers will find great value in utilizing remote access tools.” – Karen Douglas, Marion County Recorder

“As a vendor, Fidlar brings a lot to the table”

The Michigan Fidlar eByte – August 2018

Fidlar Technologies – Longtime Dedication to the Clerk/ROD Office

Fidlar offerings encompass the needs of Clerk/ROD Office
AVID reduces need for multiple vendors
Remote access tools provide options for searchers
Exclusive dedication to the Clerk/ROD Office

Fidlar understands the importance of the Clerk/ROD Office and the role it plays within local county government. That is why we continue to deliver solutions that are both effective and innovative to the land recording process. Our land records management system, AVID, combines the components of document imaging, redaction, eRecording functions and more, eliminating previous integration required from multiple vendors. With these functions located conveniently together, AVID provides each user with enhanced abilities and a smooth operating platform for processing.

For the searching constituent of the Clerk/ROD Office, Fidlar offers a remote access suite of products that allow for land records to reach a larger market outside of the immediate locale. The subscription-based Laredo and online-based Tapestry provide the searcher with more options to best suit their needs.

The Laredo Desktop search tool incorporates multiple features that enhance the user’s ability to perform advanced searches for documents. Customizable options such as Saved Search will give direct notification to the searcher via email or text of newly recorded documents. Additionally, IRIS gives each user the ability to create custom search lists for Party Names & Subdivisions. Along with these enhancements, Laredo Anywhere performs as a companion service that provides mobile search capability on popular mobile devices.

When choosing Fidlar as a software provider, a county will have a dedicated and trustworthy source for partnership. Our intention is to offer the best products and services so that our County Partners can keep advancing. Fidlar strives to elevate the value a recording office can deliver to their public.

“The Branch County Register’s Office has found a lot of value in partnering with Fidlar. They’ve got a strong understanding of the services we offer but they also are creating tools to help us advance our processes and services even further. The service they provide doesn’t benefit the Register’s Office alone – our customers directly benefit as well. Our searching professionals have been happy with both the Laredo and Tapestry search tools that we offer. As a vendor, I think Fidlar brings a lot to the table.” – Nancy Hutchins, Branch County Register of Deeds

“We’ve had great experiences working with Fidlar Support”

The Kansas Fidlar eByte – August 2018

Complete Technical Support for the Complete AVID Solution

Specialized support for the ROD Office
Accessible tech support via phone, email and chat
Fidlar supports remote users & outreach services

Fidlar Technologies is proud to offer a dedicated Support Team to assist with any question or requests made by our Kansas County Partners. The Fidlar Support Team is knowledgeable, experienced and understanding of the land recording industry; each individual member is ready to assist the user with a resolution.

We remain dedicated as a software partner and provider exclusive to land recording offices. For this reason, our goal is to provide assistance that is superior and directed towards meeting the expectations and achieving important goals of our partners. Support is established from the start of an office’s transition to our AVID land records management system and remains constant throughout our partnership with our experienced support staff.

We feel that greater accessibility to technical support is key to assisting our County Partners meet their goals. The Fidlar Support Team is made available through a variety of convenient communication channels: phone call, email or online chat. The specialist team is on-site, providing the ability to assist in real-time during operating hours. We understand that greater accessibility means faster response to the needs of our County Partners.

Fidlar not only provides technical assistance to County Partners, but we also take support calls from professionals searching with Laredo/Tapestry in the private sector, Property Fraud Alert subscribers and Official Records Online customers. We share the same belief as you do with your constituents in the importance of protecting and managing the Official Public Record and hope that these values show through in all that we do for your office.

“We’ve had great experiences working with Fidlar Support – their response is always quick and so is the follow through. The team is easy to contact and always pleasant to deal with. Talking a problem through with a live support person is very beneficial and it helps to keep us running smoothly when something comes up. We are big fans of theirs.” – Stacy R. Driscoll, Leavenworth County Register of Deeds

“Columbia County couldn’t be happier”

The Arkansas Fidlar eByte – August 2018

Columbia Offers Enhanced Access with Laredo/Tapestry

Remote Access increases value to searchers
AVID offices routinely receive software upgrades
Tech support via phone, email and chat
Commitment to serving Fidlar Partners

Fidlar is pleased to offer services and programs that broaden the services made available to constituents by the Circuit Clerk’s Office. Our remote search tools provide searchers with multiple options to accommodate a wide range of searching needs. The enhanced access tools Laredo/Tapestry provide an essential service to industry professionals needing to operate on effective and efficient levels. Both industry professionals and the general public are able to conveniently access the county repository in a secure manner outside of the courthouse.

Along with providing superior searching power to the industry, Fidlar offers the AVID land records management system to our County Partners. AVID, along with the remote-access tool Laredo, are routinely upgraded to increase their overall value to the user, over and over. Items like the assisted-indexing application, iNSPECT, increase data consistency that is sought by both the public and private sectors.

Fidlar strives to provide superior technical support to County Partners that utilize AVID. The Fidlar Support team is made available through a variety of convenient communication channels: phone call, email or online chat. Our experienced support specialists are dedicated to assisting with any requests the Circuit Clerk’s Office may have. The specialist team is on-site, providing the ability to assist in real-time during operating hours.

Each Fidlar County Partner has a dedicated team of professionals working to advance every aspect of their office’s abilities. Fidlar’s experience with and longtime dedication to the Circuit Clerk’s Office permits that we continue to deliver innovative and robust tools to every partner.

“Once we partnered with Fidlar, we moved onto the AVID system, which went great. At that point, I heavily considered providing remote access in Columbia County. We then moved forward with offering Laredo, Tapestry and Monarch which has improved the services we provide to the public. Fidlar also provides great support directly to us and to our remote access customers outside the office. Our switch to Fidlar has been largely successful and Columbia County couldn’t be happier to offer additional services like remote access and the community outreach programs Property Fraud Alert and Honor Rewards.” – Phyllis Disotell, Columbia County Circuit Clerk

“Milwaukee County data will be kept in a perpetual state for generations”

The Wisconsin Fidlar eByte – July 2018

Every Deed Record digitized back to start for Milwaukee County

Milwaukee County digitizes every historical Deed record
Digital media format increases availability of records
Fidlar offerings encompass the needs of ROD office
Commitment to serving Fidlar partnerships

We are pleased to share that the Milwaukee County Register of Deeds Office is in the final stages of completing a large-scale imaging project that has digitized all recorded Deed documents back to 1835. Via the Media Conversion processes of Fidlar, partnered with US Imaging, Milwaukee County will be able to ensure that they have a digital copy of their physical documents in case they are ever lost due to natural disaster or from normal wear and tear.

Each original document was scanned, cleaned, named and will soon be imported back into the county’s system. By digitizing decades of the Official Public Record, County Register of Deeds John La Fave has ensured that it will be around for many future generations and made more accessible to every constituent.

Fidlar’s goal has always been to work closely with our partners to provide them with the most powerful solutions that will in turn help them provide a better service to their communities. We strive to exceed the expectations of each partner on all sides and we want to champion each and every hurdle that your office overcomes. Our partnerships are strengthened through our abilities to deliver customer-centered support, land records management systems, remote access services, community outreach programs, imaging services, and maintaining technical installations & updates.

“Milwaukee County has entered the final stage of the media conversion for our Deed Records going back to the very beginning of the county, 1835. This has been a large undertaking and I am very pleased to have the project nearing its completion. By performing this task, we increase access to these records and we ensure that Milwaukee County data will be kept in a perpetual state for generations to come.” – John La Fave, Milwaukee County Register of Deeds

“We are always given the most up-to-date technology.”

The Illinois Fidlar eByte – April 2018

Henry County Experiences Partnership Benefits

AVID offers stronger functions to Recorder’s Office
Remote search tools offer secure record access
Outreach services increase value to constituent
Services provided to constituent free of charge

Fidlar is proud to offer tools that are essential to the land document recording industry. Our focus is to serve the Clerk/Recorder’s Office with products and services with the intention to facilitate advancement and progression. Through our premier land recording software system, AVID, Powered by iNSPECT, offices can provide constituents with stronger recording functions that elevate the accuracy and consistency of the Official Public Record.

By offering our enhanced access tools, Laredo/Tapestry, offices provide an added convenience to those searching records by making them available online. Both industry professionals and the general public are able to access the county repository in a secure manner outside of the courthouse. These tools offer a stronger and faster service for users to perform necessary tasks. Both Laredo and Tapestry are maintained to serve as the best search option in the marketplace for every constituent.

In addition to delivering powerful software solutions, Fidlar offers unique outreach services that are highly effective in catching public attention. Promoting Honor Rewards and Property Fraud Alert (PFA) in and around the community lets the public understand the additional value the Clerk/Recorder’s Office can offer alongside other long-term, existing programs and services. Honor Rewards and PFA offer immense value to constituents, both of which are offered to constituents free of charge.

“Fidlar has so many products and services for counties to utilize which allows us to provide many great services to the citizens and businesses in Henry County. I have been very fortunate to take advantage of several of these products such as Laredo and Tapestry which have greatly increased access to my recorded land records. All of my public records are now more accessible not only to searchers but to the general public, including the ability to request any vital records online. With the help of their support team and their representatives like Greg Bachman and Danielle Westerfield, we are always given the most up-to-date technology. Most importantly, they keep up with the constant legislation changes.” – Barbara M. Link, Henry County Clerk/Recorder

“I’ve always had good support coming from Fidlar.”

The Arkansas Fidlar eByte – March 2018

Union County Experiences Partnership Beyond Software

Current and updated software solution delivered
Partners routinely receive software upgrades
Routine visits – Partner Relationship Manager
Fidlar supports remote users & outreach services

As a software provider, Fidlar strives to deliver the strongest tools and services to assist the Circuit Clerk Office. Our products are regularly updated, made to be current with the best practices of the recording industry. The AVID recording system, along with the remote-access tool Laredo, are upgraded to increase their overall value to the user, over and over. Items like the assisted-indexing application, iNSPECT, increase data consistency that is sought by both the public and private sectors.

We strive to advance the Fidlar Experience for every one of our County Partners, we offer a unique partnership program with the Partner Relationship Manager (PRM). The PRM‘s sole purpose is to regularly meet with each County Partner in their office to help achieve long-term goals. Once they are appointed, the PRM becomes your main point-of-contact, making sure to keep your office informed with deliverables such as the Annual Dashboard and hosting collaborative events like the User Group Meeting.

Along with being advocates for the Circuit Clerk Office, we want to provide superior technical support to County Partners that utilize our AVID land records management system. The Fidlar Support Team is made available through a variety of convenient communication channels: phone call, email or online chat. Our experienced support specialists are dedicated to assisting with any requests the Circuit Clerk Office may have. The specialist team is on-site, providing the ability to assist in real-time during operating hours.

Our support specialists not only provides technical assistance to County Partners, but we also take support calls from professionals searching with Laredo/Tapestry, Property Fraud Alert subscribers and Official Records Online customers.

“I’ve always had good support coming from Fidlar. If I’m having a technical issue – I can call the Support Team. If I’m wanting to add computer programs in the office – I can call Territory Manager Al Vital or our Partner Relationship Manager Mark Lystiuk. Fidlar keeps the communication wide open, which makes it easy to get things done! When I meet with Mark Lystiuk on his PRM visits, we’re able to discuss how things will go moving forward, I’ve got great faith there. Being able to openly communicate with everyone there in a quick and direct manner is wonderful.” – Cheryl Wilson, Union County Circuit Clerk

“Laredo is the easiest to use.”

The Indiana Fidlar eByte: March 2018

Laredo/Tapestry Offers Superior Searching Options

Robust tools = stronger searching capabilities
Remote access tools provide options to searcher
Provide competitive ability to the marketplace

Fidlar’s longtime dedication to providing innovative products for the Recorder of Deeds Office has led to the development of a powerful and unique remote access product suite. The search tools we create for the Recorder of Deeds Office allows the searching professional to utilize current technology while providing options to best suit their needs. The subscription-based Laredo and online-based Tapestry provide the searcher with numerous features that allow for a powerful searching experience.

These items contained within Laredo provide that searchers are better prepared to find the data they seek. By offering a stronger and faster service, users can elevate their ability to perform necessary tasks. This is why we are proud to offer Laredo Anywhere. This tool serves as a companion service that provides mobile search capability on popular mobile devices – searching outside of the courthouse and the office is now an option to industry professionals. Fidlar’s remote access product suite is maintained to serve as the best search option in the marketplace.

“Of the systems we use in various counties, Laredo is the easiest to use. The fact that we can customize columns allows us to prioritize the information to meet our specific needs. In particular, I like the associated documents column as it allows us to quickly review mortgages, mortgage releases, modifications, and assignments which are related. The full screen option also allows us to view more items associated with each document. The less time we have to spend going back and forth between documents, the more efficient we can be.” – Gregory A. Metz, Metz Title Company, Inc., Wabash, IN

Remote Access Tools Increase Recorder’s Office Revenue

The Indiana Fidlar eByte: February 2018

Remote access tools provide options to searcher
Laredo/Tapestry clearly reports usage and funds
Recent Laredo upgrade and Laredo Anywhere release
Advances the potential to increase office revenue

Fidlar is pleased to offer remote access tools that greatly increase searchers’ ability to access public records managed by the Recorder’s Office. The subscription-based Laredo and online-based Tapestry provide the searcher with options to best suit their needs. Having information available online also increases the convenience factor for remote searchers. When Laredo/Tapestry is available through your office, users can easily access and print records within their own work environment.

Both Laredo/Tapestry account to the user the associated fees for accessing and printing records. Reporting features within each tool grants the ability to monitor items such as account usage and charges made per user. Functions such as these increase an office’s ability to validate the revenue generated by Laredo/Tapestry.

Through a recent upgrade, Laredo further enhances the user’s ability to perform advanced searches for documents. Features like Saved Search give direct notification to the searcher via email or text of newly recorded documents. IRIS, now available directly to the external user, gives the ability to create custom search lists for Party Names & Subdivisions. Additionally, Fidlar proudly offers the companion service Laredo Anywhere which provides mobile search capabilities on popular mobile devices. Providing enhanced access tools like Laredo/Tapestry greatly increases both the access to records and the potential for additional revenue for the Recorder’s Office.

“Laredo and Tapestry generate a revenue that we’re able to monitor and easily account for, which is excellent. For users, they have a wide degree of searching capability with each option, both of which have varying fees that assist the office moving in a forward direction. The costs of the services are also transparent – we know what we are paying and our customers know what they are paying to access necessary documents.” – Jill L. Jackson, Johnson County Recorder

“We have had great response regarding the mobile search option – Laredo Anywhere. Multiple surveyors have positively commented on being able to access records from out in the field. It has proven to save them time, and time is money. The recent upgrades, including increased screen resolution, have been a welcome improvement. Both my staff and my customers have appreciated the ease of use regarding the template functions. All in all, our remote access tools are great and being able to offer them has been win-win.” – Lois Sosinski, LaPorte County Recorder

“Local attorneys and titles searchers were requesting Laredo by name…”

The Illinois Fidlar eByte – January 2018

County increases online access with Laredo/Tapestry
Increases potential revenue for office
Fully adopted AVID recording system
Taking advantage of Fidlar’s history of product innovation

Stephenson County was looking to increase access to their records for their constituents. County Clerk/Recorder Vici Otte decided to increase the online availability of their records with the remote search tools Laredo and Tapestry. Each tool provides users with options to best suit their needs. The subscription-based Laredo and the online-based Tapestry allows for documents to be retrieved securely by searchers, conveniently in their own work environment.

Tools such as Laredo/Tapestry have long been great search options; both were designed to maximize convenience and search effectiveness for users. Additionally, Fidlar proudly offers the companion service Laredo Anywhere which provides mobile search capabilities on popular mobile devices. Providing enhanced access tools like Laredo/Tapestry greatly increases both the access to records and the potential for additional revenue for the County Clerk/Recorder’s Office.

The integration of these tools ultimately led to a full partnership between Stephenson County and Fidlar Technologies. For Stephenson County, this meant they were also going to adopt the land records management system, AVID Powered by iNSPECT, into their office. With AVID, office staff will be better prepared to handle the processing of documents and eRecordings.

“In considering what the benefits would be in making records available online, we decided it would be advantageous for both our office and for our searchers. Local attorneys and titles searchers were requesting Laredo by name, as they had been using it in our neighboring counties. Also, we were very impressed with what Fidlar had to offer in technical support. They not only take our calls but they’ll take calls from the private sector. As for recording software, the inclusion of necessary functions like eRecording made AVID very appealing. I was familiar with Fidlar and the sound reputation of their product. The timing was just right, so we moved forward with entering into a complete Fidlar partnership.” – Vici Otte, Stephenson County Clerk and Recorder